VivaReel · Legal
Privacy Policy
Last updated·
VivaReel ("we", "us") takes your personal information and privacy seriously. This Privacy Policy explains how we collect, use, store and share your personal information when you use our services, and the rights you have. Please read this Policy carefully before using our services.
1. Information We Collect
1.1 Information you provide directly: account information you submit when registering, signing in or using the Services, including email, username, password, invitation code and (where applicable) phone number, as well as any scripts, images, videos and prompts you upload during creation.
1.2 Information collected automatically: device information (model, operating system, browser type), log information (IP address, access time, usage records) and necessary cookies to provide the Services.
1.3 Information from third parties: when you sign in via a third-party account such as Google, we receive the basic identification information you have authorized that provider to share.
2. How We Use Your Information
(a) to create and maintain your account and to deliver the AI short drama creation Services;
(b) for identity verification, customer support, troubleshooting and service notifications;
(c) to improve and optimize product experience, including training and evaluating models and algorithms (with de-identification where appropriate);
(d) to detect and prevent fraud or abuse and to ensure the security and compliance of the Services;
(e) where permitted by law or with your separate consent, to send you marketing or campaign notifications.
5. Data Storage and Security
5.1 We employ technical and organizational measures including encrypted transmission, access controls, least-privilege principles and security audits to protect your information.
5.2 Your information is stored on our or our partners' servers for the period necessary to fulfill the purposes set out in this Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the right to access, correct or delete your personal information, withdraw consent and close your account. You may exercise these rights through the in-app settings or via the contact channels at the end of this Policy. We will respond within a reasonable timeframe.
7. Children's Privacy
Our Services are intended for adults. If you are a minor, please use our Services with the consent and supervision of your guardian. If we learn that we have collected personal information from a minor without verifiable guardian consent, we will take steps to delete that information promptly.
8. Cross-Border Data Transfers
Where necessary for our operations, your information may be transferred to and processed in countries or regions other than your own. We will take reasonable measures to safeguard your data in compliance with applicable laws.
9. Updates to This Policy
We may update this Policy from time to time. When material changes occur, we will notify you through in-app messages, email or other prominent means. Please revisit this page periodically for the latest version.
Contact Us
If you have any questions, comments, or complaints regarding this agreement or our privacy policy, please contact us using the information below:
Email:support@vivareel.ai